Returns are accepted on most items within 15 days of the date of delivery*. All items may be subject to a 10% restocking fee ($5 minimum restocking fee per order). The shipping fees customer paid are non-refundable. Budget Medical Supplies typically does not provide return shipping unless you received the incorrect item/size or the item you received was defective and covered by the manufacturer's warranty.
For all returns, a Return Authorization number is required. To obtain an RA number, please send an email to email@example.com with a RA Number Request in the Subject line. In the email with the RA number the customer will be given the return shipping address.
* Personal Medical Products that have been used (such as Cold Therapy Units, Compression Garments, Saunders Cervical/Lumbar Traction units, TENS units, etc) will not be eligible for return. These items are eligible for Warranty Replacement only.
If you have any questions about return eligibility, please email Budget Medical Supplies at firstname.lastname@example.org or call 503-568-1476.